CALL US 0 800 043 043 (Switzerland - Toll free) + 41 800 043 043 (Internat.)receive your goldkit
to Cash Your Gold
24 hours
Frequently Asked Questions
- What does the carat number mean ?
- What does 999, 750, etc, refer to?
- How do I verify the gold is real ?
- What kind of items do you buy ?
- Do you buy dental gold ?
- How do I send my items to Cash Your Gold ?
- How does the payment procedure work ?
- What do I do if I am not satisifed with your offer?
- Will the gold rate continue to increase ?
- Question : What does the carat number mean ?
Answer :Carat implies the purity of the gold. It is counted between 1-24, where 24 is the purest. One carat of gold contains 1/24 gold and 23/24 other components, and 24 carat gold contains 24/24 gold, thus 100% gold. However, there are always a certain amount of impurities in gold resulting in a valuation of 99,9%, or you can also refer to it as gold 999.
- Question : What does 999, 750, etc, refer to?
Answer : 24-carat gold consists of 99,9% gold and is also called Gold 999. 18-carat gold consists of 75% gold and is called Gold 750.
Here is a list of corresponding numbers :
24 carat gold = 999 = contains 99, 9% gold
21, 6 carat gold = 900 = contains 90% gold
18 carat gold = 750 = contains 75% gold
14 carat gold = 583, 33 = contains 58, 33% gold
9 carat gold = 375 = contains 37, 5% gold
8 carat gold = 333 = contains 33, 3% gold - Question : How do I verify the gold is real?
Answer : An expert usually performs an acid test or use en electronic intstrument to determine the purity of the gold. Cash Your Gold is using those two methods to determine the purity of your gold. For more information : How can I tell my jewelry is real gold ?
- Question : What kind of items do you buy?
Answer : Cash Your Gold buys all kinds of gold regardless of condition, weight, carat, color, or stamp. We do not buy non-plated items (gold, silver) or objects that do not contain precious metal.
- Question : Do you buy dental gold?
Answer : Yes, we also buy dental bridges of gold, etc...
- Question : How do I send my items to Cash Your Gold ?
Answer : To send through mail is safe and quick, but some precautions should be taken: Use an envelope with bubble wrap, a sturdy cardboard box, or order our Goldkit. Securely pack your items well and send it as recommended letter or package to us. Always enclose the attached letter. You can find a detailed description of safety instructions under Postal Item or attached letter.
- Question : How does the payment procedure work?
Answer : A direct tranfer to your bank account.
- Question : What do I do if I am not satisifed with your offer?
Answer : When we receive your package, we will contact you to confirm we have received it.
After the phone call you have 7 days to determine if you are satisfied. If you want to cancel the purchase, we will return the material within 15 days after we received your refund. We guarantee your satisfaction. - Question : Will the gold rate continue to increase ?
Answer : There are different opinions about this. It is true that the gold price now is at its highest lever ever, and the value could continue to increase.
